ANVAY CLASSES

— PRIVACY POLICY —

Introduction

ANVAY CLASSES respects your privacy and is committed to protecting personal information shared with us through our website, educational platforms, WhatsApp Official API, RCS services, and related communication systems.

This Privacy Policy explains:

  • What data we collect;
  • How we process and store information;
  • How we use WhatsApp and RCS communication;
  • Your rights regarding personal information.

By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

ANVAY CLASSES may collect the following categories of information:

Personal Information

  • Name;
  • Phone number;
  • Email address;
  • Address;
  • Student details;
  • Parent/guardian information.

Device Information

  • IP address;
  • Browser type;
  • Operating system;
  • Device identifiers;
  • Access timestamps.

Communication Data

  • WhatsApp interactions;
  • RCS messages;
  • SMS records;
  • Email communication;
  • Inquiry details.

Cookies & Tracking Data

  • Website usage patterns;
  • Session identifiers;
  • Preferences;
  • Analytics data.

Educational Information

  • Enrollment records;
  • Attendance data;
  • Academic preferences;
  • Course participation details.

Purpose of Data Collection

We collect information to:

  • Provide educational services;
  • Process admissions and enrollments;
  • Send notifications and updates;
  • Improve user experience;
  • Maintain communication records;
  • Ensure regulatory compliance;
  • Prevent fraud and misuse;
  • Facilitate WhatsApp and RCS messaging.

We collect only information reasonably necessary for legitimate business operations.

Consent for WhatsApp & RCS Data Processing

By submitting your phone number or interacting with ANVAY CLASSES through WhatsApp or RCS, you expressly consent to:

  • Receiving educational and service-related messages;
  • Processing of communication metadata;
  • Storage of messaging records for compliance purposes.

Users may opt out of promotional communication at any time by contacting us.

Transactional and legally required messages may still be delivered where permitted by law.

Legal Basis for Processing

ANVAY CLASSES processes personal information based on:

  • User consent;
  • Contractual necessity;
  • Legitimate educational interests;
  • Legal and regulatory obligations;
  • Fraud prevention and security requirements.

Where required under applicable law, explicit consent will be obtained before processing sensitive information.

How We Use Collected Data

We may use collected information for:

  • Student management;
  • Customer support;
  • Service notifications;
  • Attendance reminders;
  • Educational announcements;
  • Marketing communication (with consent);
  • Technical troubleshooting;
  • Security monitoring;
  • Compliance with Meta and telecom regulations.

We may also analyze aggregated data to improve operational efficiency.

Data Retention & Deletion

ANVAY CLASSES retains personal data only as long as necessary for:

  • Educational purposes;
  • Legal obligations;
  • Compliance requirements;
  • Dispute resolution;
  • Security monitoring.

Data may be deleted:

  • Upon lawful request;
  • After account closure;
  • After expiry of mandatory retention periods.

Certain communication records may be retained longer where legally required.

Data Sharing with Third Parties

We may share information with trusted third parties including:

  • Meta Platforms;
  • WhatsApp service providers;
  • Telecom operators;
  • Cloud hosting providers;
  • Analytics vendors;
  • Payment gateways.

Data sharing occurs only where necessary for:

  • Service delivery;
  • Compliance;
  • Infrastructure support;
  • Legal obligations.

We do not sell personal information to unauthorized advertisers or unrelated third parties.

Security Measures & Encryption

ANVAY CLASSES implements reasonable administrative, technical, and physical safeguards including:

  • Secure servers;
  • Access controls;
  • Encrypted communication channels;
  • Password protection;
  • Monitoring systems.

WhatsApp communications may additionally benefit from Meta’s end-to-end encryption technologies where applicable.

However, no internet-based system is entirely secure, and users acknowledge inherent cybersecurity risks.

Cookies & Tracking Technologies

Our website and digital systems may use cookies and related technologies to:

  • Improve functionality;
  • Remember preferences;
  • Analyze traffic;
  • Enhance user experience.

Users may disable cookies through browser settings, though certain features may become unavailable.

Third-party analytics providers may also use cookies subject to their independent privacy policies.

Data Transfer & Storage (India-based)

Data collected by ANVAY CLASSES is generally processed and stored in India or in secure cloud environments used by authorized service providers.

Certain communication data may pass through:

  • Meta servers;
  • Telecom infrastructure;
  • Third-party messaging gateways.

By using our services, users consent to such transfers where necessary for communication delivery.

We strive to ensure reasonable safeguards for international data handling where applicable.

User Rights

Subject to applicable Indian law, users may request:

  • Access to personal information;
  • Correction of inaccurate data;
  • Deletion of certain records;
  • Withdrawal of consent;
  • Restriction of processing.

Requests may be submitted via email.

ANVAY CLASSES may verify identity before processing requests.

Certain data may be retained despite deletion requests where legally required.

Policy for Children

ANVAY CLASSES primarily provides educational services that may involve minors.

Where users are under 18:

  • Parent or guardian involvement may be required;
  • Consent may be obtained through guardians where applicable.

We do not knowingly collect unnecessary sensitive information from minors.

Parents may contact us regarding concerns about children’s privacy.

Updates to Privacy Policy

ANVAY CLASSES reserves the right to update this Privacy Policy periodically.

Changes may be communicated through:

  • Website notices;
  • WhatsApp notifications;
  • Email communication;
  • RCS updates.

Continued use of services after modifications constitutes acceptance of updated policies.

Users are encouraged to review this Privacy Policy regularly.

Governing Law (India)

This Privacy Policy shall be governed by the laws of India.

Any disputes relating to privacy matters shall be subject to the jurisdiction of courts located in Maharashtra, India.

Contact Information

For privacy-related inquiries, complaints, or data requests, contact:

ANVAY CLASSES
Behind Uttam Sweets, Saikheda Phata, Ozar MIG, Maharashtra – 422206, India
Phone: 7887585440
Email: vickysawant174@gmail.com